Welcome to Jo-Tech. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect the following types of personal information when you interact with our website:
- Name and contact details (e.g., email address, phone number)
- Billing and shipping addresses
- Payment information
- Website usage data (e.g., IP address, browser type)
We only collect personal information necessary to provide our services, respond to inquiries, process payments, and enhance user experience.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Processing orders and delivering products
- Communicating with you about your orders or inquiries
- Providing customer support
- Enhancing and personalizing your experience on our website
- Complying with legal obligations
3. Disclosure of Personal Information
We may share your information with:
- Payment processors and delivery partners
- Third-party service providers for website management and analytics
- Legal authorities when required by law
We do not sell, rent, or trade your personal information.
4. Data Security
We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is entirely secure.
5. Your Rights
You have the right to:
- Access and request correction of your personal information
- Request the deletion of your information, subject to legal obligations
- Withdraw consent for data processing
To exercise these rights, contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
8. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:
Jo-Tech
Phone: 0405 747 682
Email: support@jo-tech.com.au
Address: 42 Ancher Street, Taylor, ACT 2913, Australia
ABN: 90 529 656 600
Open 7 Days a Week
We may update this policy from time to time to reflect changes in our practices. Please review this page periodically for updates.